The Agentic Platform for
Customer Experience

Krista goes beyond the helpdesk. It's the agentic platform that manages orders, resolves issues, and owns your customer workflows from first contact with continuous engagement and support. Complete in execution, cognitive in intelligence, and careful in operation.

How Enterprises Use Krista

Real outcomes from real companies orchestrating people, systems, and AI with Krista.

Energy & Utilities

Retail Electric Provider

Deployed omnichannel AI to answer customer support and billing questions across chat, email, and voice, resolving inquiries faster while freeing agents for complex cases.

24/7 Omnichannel AI
customer service
Digital Services

Digital Services Provider

Automated sales order intake and service provisioning end-to-end, cutting manual effort dramatically while reducing compliance risk across the fulfillment process.

80% Reduction in
manual effort
SaaS

Global SaaS Company

Removed Salesforce bottlenecks by orchestrating cross-system workflows, improving service delivery to existing customers and unlocking new revenue opportunities.

↑ Rev Increased revenue
from current customers
Real Estate

Doc Prep 911

Automated end-to-end document preparation for title commitments, deeds, and liens, replacing manual email-based workflows with AI-driven data extraction and template generation.

80% Reduction in
overall costs
Manufacturing

Global Manufacturing Company

Deployed a custom-branded AI knowledge agent to give hundreds of engineers, fabricators, and support staff instant access to millions of data points across decades of product documentation.

Instant Access to millions
of data points
Healthcare

Regional Healthcare Provider

Replaced paper-based HR filing systems with an AI assistant that delivers instant policy answers, guides employees through compliance procedures, and works across email and text messaging.

24/7 Policy & compliance
access
Energy & Utilities

Retail Electric Provider

Deployed omnichannel AI to answer customer support and billing questions across chat, email, and voice, resolving inquiries faster while freeing agents for complex cases.

24/7 Omnichannel AI
customer service
Digital Services

Digital Services Provider

Automated sales order intake and service provisioning end-to-end, cutting manual effort dramatically while reducing compliance risk across the fulfillment process.

80% Reduction in
manual effort
SaaS

Global SaaS Company

Removed Salesforce bottlenecks by orchestrating cross-system workflows, improving service delivery to existing customers and unlocking new revenue opportunities.

↑ Rev Increased revenue
from current customers
Real Estate

Doc Prep 911

Automated end-to-end document preparation for title commitments, deeds, and liens, replacing manual email-based workflows with AI-driven data extraction and template generation.

80% Reduction in
overall costs
Manufacturing

Global Manufacturing Company

Deployed a custom-branded AI knowledge agent to give hundreds of engineers, fabricators, and support staff instant access to millions of data points across decades of product documentation.

Instant Access to millions
of data points
Healthcare

Regional Healthcare Provider

Replaced paper-based HR filing systems with an AI assistant that delivers instant policy answers, guides employees through compliance procedures, and works across email and text messaging.

24/7 Policy & compliance
access

Why Krista?

The Enterprise Agentic Platform that's Complete, Cognitive, and Careful. Krista replaces agent sprawl with a unified system that builds and orchestrates AI agents and automations that share memory, context, and governance for a true Cognitive Enterprise.

Orchestrates Complete Business Processes Across People, Systems, and AI

Krista provides a unified fabric for building, running, and governing agents and automations at scale, with long-running stateful workflows, human-in-the-loop functions, and enterprise infrastructure built in from day one.

  • Unified Agentic Platform: Agents and automations share a single architecture, integrations, and user database, eliminating agent sprawl and fragmented point solutions.
  • Complete Platform Building Blocks: Authentication, RBAC, audit logging, and persistent data storage ship out of the box with no custom development required.
  • Human-in-the-Loop: Native user database dynamically routes tasks by role with built-in authentication and permissions.
  • Active Orchestration: Handles durable state for days-long processes and participates in real-time interactions.
krista

Builds a Shared Brain That Remembers, Reasons, and Acts

Krista connects data, conversations, and decisions to create a cognitive enterprise with unified memory that understands your business rules and learns from your proprietary data.

  • Unified Knowledge: Constructs memory from systems, documents, and interactions; agents share context so the whole organization responds as one.
  • Native Machine Learning: Builds purpose-built classifiers, regressors, and anomaly detectors on your proprietary data for accurate predictions and business logic.
  • Active Reasoning: Transforms conversations into actions, updating your systems in real-time and enforcing policies based on your rules.
  • Business Rule Mastery: Learns your history, customers, and exceptions through continuous improvement.
krista

Operates with Discipline, Security, and Governance

Krista ensures safe, governed operations with zero-trust security, full governance, data sovereignty, and hallucination prevention, building trust through transparency.

  • Security & Governance: Zero-trust architecture with native UI, user database, role-based access, and audit trails for every action.
  • Operational Safety: Strict Draft → Test → Live lifecycle with simulation environments to innovate without risks.
  • Confidence & Accuracy: Quantifies certainty (e.g., "92% confident") for automated actions or human escalation, and limits answers strictly to your documents, saying "I don't know" rather than hallucinating.
  • Data Sovereignty: Flexible hybrid deployment separates control from data planes, keeping sensitive info on-prem if necessary.
krista

AI-Native Solutions for Integrated Customer Interactions

Conversation Agent

Turn communication into knowledge.

Learn More →

Email Classification & Triage

Route intents with ML accuracy.

Learn More →

AI-Powered Email Responses

Scale resolutions without sprawl.

Learn More →

Document Processing

Extract actions from docs.

Learn More →

Enterprise-Grade Security You Can Trust

Krista is built for zero-trust, with full audit trails, role-based governance, and data sovereignty baked into every layer.

Governed by Design, Secured at Every Layer

Krista ensures safe, compliant operations with zero-trust security, full governance controls, and a disciplined lifecycle that builds trust through transparency.

  • Zero-Trust Architecture: Native UI with user database, role-based access controls, and authentication built in, not bolted on.
  • Full Audit Trails: Every agent action, decision, and data access is logged and traceable for complete accountability.
  • Draft → Test → Live Lifecycle: Simulation environments let you innovate and validate without risking production systems.
  • Confidence Scoring: Quantifies certainty (e.g., "92% confident") to auto-act or escalate to a human, no black-box guessing.
  • Role-Based Permissions: Dynamic task routing by role ensures the right people see the right data at the right time.
See Krista's Trust Center
SOC 2 SOC 2 Type II
HIPAA HIPAA
ISO ISO 27001

What Our Customers Say

Hear from the enterprises transforming their operations with Krista.

★★★★★
"Krista allows us to operate with up to 95% less labor for specific processes, achieve an 80% reduction in overall costs, and process work 80% faster."
DP
Doc Prep 911
Real Estate Document Services
★★★★★
"Tech Genius (Built on Krista) delivers strategic insights that feel like you're talking directly to one of our senior advisors."
RB
Robert Beaty
Senior Partner, OTG Consulting
★★★★★
"Integrating with Krista.ai is a win-win across the board. We'll be able to eliminate human friction and automate tedious, administrative tasks that have been overwhelming our employees."
EB
Elise Burns
CEO & Founder, Evette
★★★★★
"Krista allows us to operate with up to 95% less labor for specific processes, achieve an 80% reduction in overall costs, and process work 80% faster."
DP
Doc Prep 911
Real Estate Document Services
★★★★★
"Tech Genius (Built on Krista) delivers strategic insights that feel like you're talking directly to one of our senior advisors."
RB
Robert Beaty
Senior Partner, OTG Consulting
★★★★★
"Integrating with Krista.ai is a win-win across the board. We'll be able to eliminate human friction and automate tedious, administrative tasks that have been overwhelming our employees."
EB
Elise Burns
CEO & Founder, Evette

Build Your Cognitive Enterprise with Krista

Start building your cognitive enterprise with Krista. Orchestrate your people, systems, and AI to deliver better business outcomes.

Book a Meeting