Years ago analysts claimed RPA is dead and that integrated automation, AI, and analytics would converge. This is intelligent automation.
Chatbots lighten the burden on support staff and improve operational efficiencies, but they fall short on several counts because most only read data from a single knowledge base.
Intellyx BrainBlog by Jason English, for Krista Software Of all categories of technology, artificial intelligence (AI) has to be the most elusive to apply for productive work. No technology vendor wants to leave AI out of their solution offering, so claims of AI could represent anything from an autonomous black-box expert intelligence (if you believe …
By Jason Bloomberg, President, Intellyx — Part 2 of the Intellyx Intelligent Automation Series Low-code tools and platforms have taken the enterprise application development community by storm. They promise a simpler, more stakeholder-focused approach to building applications that free developers from routine plumbing work so they can focus on delivering business value. Low-code platforms allow …
Security analysts manually chase and research 11,000 alerts per day. 77% percent of decision-makers state manually researching these alerts negatively impacts their organizations’ ability to mitigate and prevent attacks. Automation and AI remove manual efforts to focus on higher severity alerts and threats. Forrester states the average SOC receives over 11,000 alerts a day. Many …
See how to enhance your decision making by integrating ML into your workflows and how to operationalize machine learning models into production.
Most automation projects don’t fail in the initial build but in their inability to keep up with the changes required to support real-world business dynamics. Leveraging conversation as the means of creating these processes empowers a business to change its automation as fast as people who sense the impact of change can describe the need.
Digital transformation is more than a buzzword or cliche. It is a call for companies to create meaningful digital customer and employee experiences to remain relevant and continue delivering value. Today’s smartphone-enabled, digitally connected consumers and employees expect the companies they transact business with or work for to become digitally driven, not merely digitally “influenced.” …
In the ever-evolving threat landscape, it is not a matter of ‘if’ but rather ‘when’ a cybersecurity breach occurs. Acting swiftly and effectively can enhance an organization’s cyber resilience and restore it to its secure state. However, this isn’t easy with conventional security platforms. SOCs have too many tools. They have too many alerts. They …
Natural Language Processing (NLP) or Natural Language Understanding (NLU) is a subset of Artificial Intelligence (AI). There are many benefits when using the technology, and I am surprised at the pushback from technical people when talking about deploying it. I guess there is a difference between learning about a technology in academia and the complexity …
