Traditional customer service is broken. See how agentic AI transforms the experience by handling entire requests through a single, intelligent conversation. From the initial call to the final CRM update, Krista automates the full process in minutes, eliminating wait times
Give reps instant answers on what’s in stock and where. Krista checks OMS/ERP/WMS in real time, returns availability by warehouse and date, proposes fulfillment plans, reserves inventory, and creates the order. If stock is short, it suggests substitutes or splits,
Streamlining Title Commitments, Deeds, and Liens Manual Document Handling Slows Operations Doc Prep 911, a specialized service provider in real estate and title document preparation, historically managed large volumes of title commitments, deeds of trust, liens, and other requests received
Simplifying the AI Conversation for Technology Leaders OTG Consulting advises businesses on critical technology decisions. With decades of expertise in telecom and IT, OTG’s team helps clients navigate everything from infrastructure migrations to emerging AI opportunities. As interest in AI
Empower your team to process unstructured documents in seconds. Manual review of contracts, invoices and statements slows operations and invites errors. This use case shows how Krista’s Document Understanding agent extracts key data and orchestrates next steps across your systems,
Empower your agents to resolve issues in minutes. Frustrating hold times and slow resolutions happen because agents must manually hunt for information across different systems. This use case demonstrates how an AI assistant eliminates that bottleneck. See how providing your
A global manufacturing company with a long history of acquisitions faced a monumental knowledge management challenge. Thousands of documents and millions of data points were nearly impossible for engineers and support staff to navigate, causing project delays and straining expert
Converting customer support insights into billable services increases margin. Yet, for a leading HCM software company, complex Salesforce.com processes were a major hurdle, leaving potential income on the table. Discover how leveraging Krista’s AI transformed their support operations into a
When customers have complex billing questions, simple chatbots fail, forcing long waits for human support. This use case demonstrates how Krista takes full ownership of the process. See how Krista analyzes data, identifies billing anomalies, and delivers a complete resolution
A healthcare organization leveraged Krista to automate document retrieval, streamline HR inquiries, and enhance compliance tracking. By automating compliance documentation and HR inquiries, Krista minimized legal risk, eliminated bottlenecks, and freed employees to focus on critical tasks like patient care
Since adopting Krista, the HRaaS provider has seen significant operational improvements. By increasing managerial efficiency and reducing onboarding errors, the company has optimized its processes without the need for additional labor. Furthermore, with the ability to scale up its client
A healthcare organization deployed Krista to automate call center operations and employee onboarding, significantly improving efficiency and service quality. By handling thousands of inbound calls and dynamically managing HR processes, Krista reduced wait times, enhanced patient satisfaction, and streamlined onboarding,
People Outsourced Accounting Staff, Accounting Apps Email inboxes, Accounting Systems AI Ask Krista, Krista Document Understanding High Costs and Inefficiencies in Manual Invoice Processing A global BPO firm faced significant challenges in processing 300,000 invoices annually for a major client.
The veterinary industry, which has long struggled with inefficiencies and high burnout rates, might have its day in the digital dogpark. Dallas-based Evette is leading the pack, partnering with AI orchestrator Krista.ai to revolutionize a sector that’s been begging for
Human resources are undergoing a significant transformation thanks to advancements in AI and automation. Traditionally, manual HR processes work, but many HR professionals wonder, “How can AI and automation technologies be applied to my everyday challenges?” Chris Kraus and I
A global CPA firm is redefining audit processes by integrating AI-powered automation with Krista’s Audit Assistant Solution. Discover how the firm improves efficiency, precision, and transparency in auditing, resulting in increased revenue, customer satisfaction and enhanced risk management.
A North American eCommerce store transformed its operations by leveraging AI-driven automation. Read how Krista decreased operational costs, reduced resolution times, and boosts customer satisfaction.
By using Krista to recruit, hire, train, and manage employees, this restaurant chain reduced hiring administration time by thousands of hours per year across 600 locations and 1800 managers.
By using Krista to onboard and train employees, this restaurant chain reduced hiring administration time by 40% and reduced training material costs by $200 per employee.
Krista helps the restaurant chain maintain health and food safety by automating processes using AI. The automated processes significantly reduced training needs by using digital operating procedures.
A nationwide supplier saved $2 million using artificial intelligence to automate email responses. The company received an average of 25,000 inquiries via email each month, with each inquiry covering a wide range of topics that required handling from different departments.
A nationwide managed security service provider (MSSP) reduced its mean time to resolution by twenty-five percent (25%) and improved its efficiency by automating IT incident management and security operations with Krista.
An independent software vendor automated its DevOps toolchain with Krista and reduced its release management process from twelve to four weeks. Krista stores all communication and transactions to automate dashboarding, manage service level agreements, and automates compliance documentation.
An independent software vendor embedded Krista inside its platform to help users find the information they are looking for and initiate automations. Krista relieves the company’s concierge team from fielding calls or chats for simple tasks and allows them to
Krista is saving Horatius Group hundreds of labor hours with intelligent document understanding. Krista reduced an investment analyst’s time reviewing and validating CIMs from ten hours to less than one hour.
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